Salesforce has also expanded several benefits in FY27, particularly for Select and Summit partners, reflecting the increased focus on competencies and customer success. Taken together, these changes make the Salesforce Consulting Partner Program more outcome-focused, easier to navigate, and more closely aligned with customer success. Brillio is The Enterprise AI Accelerator, helping Fortune 1000 companies move from AI ambition to production and scaled enterprise impact, faster. Insights from the KPMG Q4 AI Pulse https://salesforceconsultingpartners.com/ Survey reveal business leader priorities that will drive agents into the enterprise in 2026, led by continued investment in the technology and critical foundations, from the workforce to cybersecurity.
The integration will enable cross-platform agent reasoning and actions that run on shared infrastructure, with Salesforce workloads brought onto Google Cloud via Hyperforce, which is a framework for running the company’s software on public cloud platforms. “These new integrations with Salesforce give customers data access without migration, model choice at the right economics and AI agents where their people already work,” he said. The partnerships, announced at Dreamforce 2026 today in San Francisco, aim to break down enterprise data silos by bringing rich and valuable customer relationship management data, AI agents and workflows into its partners’ public cloud environments.
- The IBM watsonx Employee Support Agent brings intelligent HR automation into Slack’s familiar interface.
- “Together, we will collaborate to help businesses move from disconnected touchpoints to intelligently orchestrated experiences that span the entire customer journey.
- You can be bringing your Workday practice here.
- The new MFA rules tighten the security on credentials that are already individually owned.
- There is a revived excitement around, ‘How do I get in with your salespeople?
About Bullhorn For over 26 years, Bullhorn has dedicated itself to building industry leading, cloud based software for the staffing and recruitment industry. The recognition reflects the global scale and innovation behind Bullhorn’s continued investment in staffing technology, as the company works alongside its customers to help shape the future of the industry. The pace of innovation has never been faster, and global enterprises are turning to our ecosystem to turn technology into real measurable success, seeking transformation that no single company can drive alone.”
IBM + Salesforce transformation offerings
So hopefully the partners who have felt like because we’re such a direct-focused business that that wasn’t really a sweet spot for them, they’ll feel better about it. We’re also going to hold them accountable to be able to receive said incentives once they meet certain milestones in bringing customers down the funnel. Last year, the programs that we had for incentivizing those behaviors were very much presale-focused. We’ve traditionally been very direct-sales-focused. And in a world where a lot of companies are confused about where to start, if you have customer-facing or employee-facing—especially sales and service agentic use cases—we’ll get you there way faster. But it doesn’t mean you should be building it all on Data 360 and then no longer using those other data platforms.
Content & Campaigns
Partners like Capgemini will extend Agentforce with new agent actions, pre-built agent templates, and partner agents that can plan and take action across multiple systems on behalf of users and businesses Our teams work side by side with clients to unlock value faster using accelerators, proven delivery models, and deep knowledge of the Salesforce ecosystem to deliver real results. Capgemini brings integration expertise, industry specialization, and global scale to make those tools work in the real world. Salesforce brings the world’s #1 AI CRM, built on powerful tools like Data Cloud, Industry Clouds, and Agentforce. Capgemini and Salesforce help banks, insurers, and investment firms orchestrate, unify, process systems and automate key workflows across onboarding, underwriting, risk, and advisory workflows. Explore our comprehensive Lookbook to explore how our focus on design and strategy drives tangible, repeatable, and transformative results for our clients with Salesforce.
Discover how trailblazing partners are changing their lives and their businesses in the Salesforce economy.
ISV partners are evaluated based on their stage of product development and commercial growth, while cloud resellers are assessed primarily on sales performance and ACV contribution. For consulting partners, Salesforce evaluates certifications, qualified projects, customer satisfaction scores, and Stage 2 leads. Partner performance is measured through the Cloud Reseller Trailblazer Score and Annual Contract Value (ACV), with partners assigned to Base, Ridge, or Crest tiers. Salesforce ISV partners can publish products on AppExchange and AgentExchange while gaining access to development tools, technical support, security review resources, and go-to-market programs.
Two Australian and New Zealand Salesforce consulting partners – Cloudwerx and Xenai Digital – have been named winners in Salesforce’s 2026 Partner Innovation Awards, a global programme recognising partners for work in digital transformation, data and agentic AI. Build apps faster with the Salesforce Customer 360 Platform. Learn and develop skills and capabilities to meet customer needs now and in the future. App Cloud lets you build apps for any device faster with both clicks and code – all connected across a trusted and secure foundation. We had one of the largest oil and gas companies in the world not based here in the U.S. come to us and say, ‘We have a, we have a very large services arm. Because once you close your deal, these salespeople need the consumption meter running.
“That’s why we’ve built the world’s fastest research platform, so every company can access what people want and why. The firm helps brands design the study, reach the right people among its global network of 50 million participants, interview at scale via an AI moderator, deliver meaningful results and compound their learnings by building on past reports, per the site. “Salesforce, like many other SaaS vendors, is increasingly focused on driving and demonstrating business outcomes and value from AI,” Keith Kirkpatrick, VP and research director at the Futurum Group, said in an email. This acquisition aims to accelerate Salesforce’s push into a…utonomous AI agents, focusing on faster time-to-value and measurable outcomes for customers. Fin specializes in AI agent-based customer support, integrating with platforms like live chat, email, WhatsApp, text me…ssaging, phone, and Slack. The collaboration focuses on digital transformation, support for SMEs, and AI skills tr…aining.
There is a revived excitement around, ‘How do I get in with your salespeople? There’s a lot of, ‘I have got to go faster.’ Is it on the enablement side and the credentials? It’s here to take away those menial tasks. This was actually a, ‘How do you go make salespeople more productive project?
And then the right-hand-side layer that’s connected to anything—reminding our partners you can be bringing your data practice here. Here’s more of what Johnston had to say to CRN about Salesforce’s investments in its partner ecosystem and building a platform that connects to other AI and data platform vendors. But I can imagine as it matures, people are having to reimagine their businesses moving forward. The Salesforce agent environment delivers ROI five times faster and 20 percent cost savings compared to DIY do-it-yourself AI assembled from a variety of point solutions. Salesforce’s expansive partner ecosystem — including certified consulting partners and ISVs building on AgentExchange — is a critical catalyst for organizations looking to rapidly deploy AI and unlock the full power of the Agentic Enterprise. “Partners are at the heart of everything we do at Salesforce. The pace of innovation has never been faster, and global enterprises are turning to our ecosystem to turn technology into real measurable success, seeking transformation that no single company can drive alone. And the impact is real. From deploying Agentforce to reimagining workflows in Slack to unlocking trusted data with Data 360, partners are at the forefront of redefining how companies operate,” said Andrew Kisslo, Senior Vice President of Global Partner Strategy and Programs, Salesforce.